IT Help Desk - Software Support - Urgent Hiring

Email: check@globalheadstart.com

To inquire text: 0977-835-1396

For faster processing look for Ms. Kitty

Office Hours: 9:00 am - 5:00 pm Monday to Friday

Dayshift | Local Account | Back Office | Easy Account

Qualifications:

• High School Graduates, Short Course / Vocational / College Graduates / Undergraduates
• Ability to speak and write clearly and accurately
• Can use basic computer applications such as Google Docs, Gmail, Microsoft Office and other related programs
• With or without call center experience
• Willing to start immediately

Job Description:

• Handle Tier 1 help desk escalations through tickets or phone
• Performing remote troubleshooting through diagnostic techniques and pertinent questions
• Determining the best solutions based on the issue and details provided by customers
• Record events and problems and their resolution in logs
• Follow-up and update customer status and information

Looking for a job? Let us help you get a HEADSTART on your career!

WALK-IN AND APPLY!

• You can drop by to our office from Monday to Friday 9:00 AM to 5:00 PM. Interested friends of yours are welcome to apply and get hired together. Just bring 3 copies of resume, valid id and look for Ms. Kitty as your contact person to prioritize your application.
• Company Address: 20th Floor, Unit 2004, 139 Corporate Center, 139 Valero St., Salcedo Village, Makati City, Philippines