Customer Service Representative - Telecom

Email: check@globalheadstart.com

To inquire text: 0977-835-1396

For faster processing look for Ms. Kitty

Office Hours: 9:00 am - 5:00 pm Monday to Friday

Dayshift | Urgent Hiring

Qualifications:

• Ability to serve a constant stream of customers at all times of day and evening
• Ability to deal with angry or frustrated customers, or customers who may not fully understand their situation
• Ability to deal with people in an uplifting manner
• Ability to solve customer problems
• Ability to be a quick thinker, research and troubleshoot

Job Description:

• Answer customer inquiries regarding products and service questions; suggest information about other products and services
• Resolve service problems by clarifying the customer’s complaint, determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Maybe required to read from a script
• Prepare service reports by collecting and analyzing customer needs to ensure overall customer satisfaction

Looking for a job? Let us help you get a HEADSTART on your career!

WALK-IN AND APPLY!

• You can drop by to our office from Monday to Friday 9:00 AM to 5:00 PM. Interested friends of yours are welcome to apply and get hired together. Just bring 3 copies of resume, valid id and look for Ms. Kitty as your contact person to prioritize your application.
• Company Address: 20th Floor, Unit 2004, 139 Corporate Center, 139 Valero St., Salcedo Village, Makati City, Philippines