Customer Service Representative - Japanese Speaker

Email: check@globalheadstart.com

To inquire text: 0977-835-1396

For faster processing look for Ms. Kitty

Office Hours: 9:00 am - 5:00 pm Monday to Friday

Dayshift | Urgent Hiring

Qualifications:

• Must be willing to start immediately
• Must know how to speak Kanji and Keigo
• Must be fluent with both English and Japanese
• Must know how to read and write Japanese
• Preferable Native Speaker; if non-native, must be at least JLPT N1 or N2 Level
• All native candidates must present their visa and passport upon walking in

Job Description:

• Problem solving and tactfully handling confrontational or stressful interactions, efficiently deescalating complaints treating customers with integrity at all times
• To escalate to management any queries beyond scope of individual empowerment
• Make detailed notes on each customer file. Efficiently utilize follow up system to ensure effective time management and continuity in the event of absence
• Work independently within a team to ensure service levels are being met

Looking for a job? Let us help you get a HEADSTART on your career!

WALK-IN AND APPLY!

• You can drop by to our office from Monday to Friday 9:00 AM to 5:00 PM. Interested friends of yours are welcome to apply and get hired together. Just bring 3 copies of resume, valid id and look for Ms. Kitty as your contact person to prioritize your application.
• Company Address: 20th Floor, Unit 2004, 139 Corporate Center, 139 Valero St., Salcedo Village, Makati City, Philippines