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Technical Support Representative - Financial Software Account - 32k to 42k
Description
Phone:09175103037
Location: Taguig City, Metro Manila, Philippines
Email: check@globalheadstart.com
To inquire text: 0917-510-3037
For faster processing look for Ms. Kitty
Office Hours: 9:00 am - 5:00 pm Monday to Friday
Qualifications:
- Graduate of any course / High school or general equivalency diploma
- High technical support orientation
- Average to excellent English Communication Skills
- Good problem – solving skills and focus on quality
- Computer literate and with good web navigation skills
- 1 year of database management / financial banking experience (BPO/NON-BPO)
Job Description:
- Provide customer focused troubleshooting. Accurately assess customer’s product issue or problem
- Research customer problems/issues to increase knowledge and familiarity with the supported product and provide the highest level of support possible
- Deliver appropriate personnel a precise understanding of user’s issues when a problem/issue needs escalated to a member of the Implementation or Development team
- Monitors incoming support tickets and resolves in accordance with client service level expectations
Looking for a job? Let us help you get a HEADSTART on your career!
WALK-IN AND APPLY!
- You can drop by to our office from Monday to Friday 9:00 AM to 5:00 PM. Interested friends of yours are welcome to apply and get hired together. Just bring 3 copies of resume, valid id and look for Ms. Kitty as your contact person to prioritize your application.
- Company Address: 20th Floor, Unit 2004, 139 Corporate Center, 139 Valero St., Salcedo Village, Makati City, Philippines
@gelli_pearl | |
LANDLINE 09176204479 MOBILE 09176204479 OFFICE 09176204479 | |
Inquiries
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