Technical Support - Financial Software - Competitive Salary

Email: check@globalheadstart.com

To inquire text: 0917-510-3037 

For faster processing look for Ms. Kitty

Office Hours: 9:00 am - 5:00 pm Monday to Friday

Qualifications:

• Graduate of any course / High school or general equivalency diploma
• High technical support orientation
• Average to excellent English Communication Skills
• Good problem – solving skills and focus on quality
• Computer literate and with good web navigation skills
• 1 year of database management / financial banking experience (BPO/NON-BPO)

Job Description:

• Provide customer focused troubleshooting. Accurately assess customer’s product issue or problem
• Research customer problems/issues to increase knowledge and familiarity with the supported product and provide the highest level of support possible
• Deliver appropriate personnel a precise understanding of user’s issues when a problem/issue needs escalated to a member of the Implementation or Development team
• Monitors incoming support tickets and resolves in accordance with client service level expectations

Looking for a job? Let us help you get a HEADSTART on your career!

WALK-IN AND APPLY!

• You can drop by to our office from Monday to Friday 9:00 AM to 5:00 PM. Interested friends of yours are welcome to apply and get hired together. Just bring 3 copies of resume, valid id and look for Ms. Kitty as your contact person to prioritize your application.
• Company Address: 20th Floor, Unit 2004, 139 Corporate Center, 139 Valero St., Salcedo Village, Makati City, Philippines