Technical Support Representative - Program Support - Inbound

Email: check@globalheadstart.com

To inquire text: 0977-835-1396

For faster processing look for Ms. Aubrey

Office Hours: 9:00 am - 5:00 pm Monday to Friday

Perks:

•              Competitive salary, non-taxable allowances, and benefits package

•              Performance-based incentives and spiffs

•              Medical and dentals coverage and benefits

•              Above par leave entitlements (Paid Time-Off)

•              Convertible to cash unused Paid Time-Off

Qualifications:

• Must be at least Undergraduate of any 2 years course
• With or without experience
• High customer and service orientation
• Good problem –solving skills and focus on quality

Job Description:

• Providing help and answers to the customers’ technical issues through identification of the problem itself, research on answers and subsequent provision of guidance
• Guidance of the users to support them in becoming more productive
• Supports in the development of programs to train the customer on how to properly use the products
• Concession of the customer’s troubles by recommendation of products, services or procedures
• Evaluation of the systems’ problems to recommend enhancements

Looking for a job? Let us help you get a HEADSTART on your career!

WALK-IN AND APPLY!

• You can drop by to our office from Monday to Friday 9:00 AM to 5:00 PM. Interested friends of yours are welcome to apply and get hired together. Just bring 3 copies of resume, valid id and look for Ms. Aubrey  as your contact person to prioritize your application.
• Company Address: 20th Floor, Unit 2004, 139 Corporate Center, 139 Valero St., Salcedo Village, Makati City, Philippines