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Call Center Agent - Health Care Account with Good Benefits
Description
Location: 20th Floor, Unit 2004, 139 Corporate Center, 139 Valero St., Salcedo
Taguig City, Metro Manila, Philippines
Email: buttercup@globalheadstart.com
To inquire text: 0977-835-1396
For faster processing look for AUBREY
Job Description:
- Managing incoming calls and customer service inquiries
- Identifying and assessing customers’ needs to achieve satisfaction
- Resolve service problems by clarifying the customer’s complaint via phone, email, or social media
- Provide appropriate solutions and alternatives, follow up to ensure resolution
- Keeping records of customer interactions, transactions, comments and complaints
Qualifications:
- Must be at least College Graduate
- No experience necessary but a welcome advantage!
- Must be able to speak in English
- Good communication and written skills
- Good problem – solving skills and focus on quality
- Computer literate
- Must be able to type at least 25 words per minute
- Must be flexible with working hours
Perks and Benefits
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Retirement Benefit Plans
- Life Insurance
- Medical / Health Insurance
- Performance Bonus
Looking for a job? Let us help you get a HEADSTART on your career!
WALK-IN AND APPLY!
You can drop by to our office 20th Floor, Unit 2004, 139 Corporate Center, 139 Valero St., Salcedo Village, Makati City, from Monday to Friday 9:00 AM to 5:00 PM. Interested friends of yours are
welcome to apply and get hired together. Just bring 2 copies of resume, valid id and look for AUBREY as your contact person to prioritize your application.
Inquiries
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