Call Center Agent - Quezon City Financial Account

Email: buttercup@globalheadstart.com
To inquire text: 0977-835-1396
For faster processing look for AUBREY

Job Description:

• Managing incoming calls and customer service inquiries
• Identifying and assessing customers’ needs to achieve satisfaction
• Resolve service problems by clarifying the customer’s complaint via phone, email, or social media
• Provide appropriate solutions and alternatives, follow up to ensure resolution
• Keeping records of customer interactions, transactions, comments and complaints

Qualifications:

• Must be at least College Graduate
• No experience necessary but a welcome advantage!
• Must be able to speak in English
• Good communication and written skills
• Good problem – solving skills and focus on quality
• Computer literate
• Must be able to type at least 25 words per minute
• Must be flexible with working hours

Perks and Benefits

• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Retirement Benefit Plans
• Life Insurance
• Medical / Health Insurance
• Performance Bonus

WALK-IN AND APPLY!

• You can drop by to our office from Monday to Friday 9:00 AM to 5:00 PM. Interested friends of yours are welcome to apply and get hired together. Just bring 2 copies of resume, valid id and look for AUBREY as your contact person to prioritize your application.
• Company Address: 20th Floor, Unit 2004, 139 Corporate Center, 139 Valero St., Salcedo Village, Makati City, Philippines