Customer Service Representative For College Grads W/o Exp OK

You may send your resume to: hiring@globalheadstart.com
Do you have questions? Text : 0917-806-8842 and look for SOPHIE

Qualifications:
•Must be at least College Graduate 
•No experience necessary but a welcome advantage! 
•Must be able to speak in English 
•Good communication and written skills 
•Good problem-solving skills and focus on quality 
•Computer literate 
•Must be able to type at least 25 words per minute 
•Must be flexible with working hours

Job Description:
•Manage incoming calls and customer service inquiries 
•Identifying and assessing customer needs 
•Resolve service problems by clarifying the customer complaint via phone, email, or social media 
•Provide appropriate solutions and alternatives, follow up to ensure resolution 
•Keep records of customer interactions, transactions, comments and complaints

Looking for a job? Let us help you get a HEADSTART on your career!

WALK-IN AND APPLY!
•You can drop by to our office from Monday to Friday 9:00 AM to 5:00 PM. Interested friends of yours are welcome to apply and get hired together. Just bring 3 copies of resume, valid id and look for SOPHIE as your contact person to prioritize your application. 
•Company Address: Unit 2004, 139 Corporate Center, 139 Valero St., Salcedo Village, Makati City, Philippines