Customer Care Agent - Non Voice Retail Account Bahasa Indonesia Ghsajh

APPLY NOW AND GET THE HEADSTART THAT YOU NEED TO START YOUR CAREER!

Job Description:

This position is responsible for handling inbound calls, e-mails and/or chat with the goal of ensuring resolution of customer issues. The candidate is expected to be an effective communicator in both Mandarin and English. Also, candidate must exhibit the following:

• Answers questions about the products or services;

• Provide the best solution based on the details provided by the customers;

• Guides the customer through the problem-solving process;

• Ensuring customer satisfaction.

Requirements/Qualifications:

• At least Highschool Graduate, Shortcourse/Vocational, College Graduates/Undergraduates;

• Open to Non-Native Speakers;

• Must be fluent in Thai and English Language (both oral and written);

• Must have strong level of English communication skills;

• Has basic web and computer navigation skills including but not limited to Excel, Outlook and Word;

• Must be able to type at least 35-45 wpm with an accuracy rate of 95%;

• Resourceful and quick to adapt to changes;

• Willing to work in shifting schedules, weekends and holidays;

• Willing to be assigned in Makati

• Must be willing to start immediately;

Email your resume to: click @ globalheadstart.com

Number: 0917/510/2940

Look for Ethan.

ADDRESS:

Makati Site: 20th Floor, Unit 2004, 139 Corporate Center, 139 Valero St., Salcedo Village, Makati City, Philippines

Quezon City Site: FISHER MALL, 4TH FLOOR DS 004A - 325 Quezon Avenue corner Roosevelt Avenue, Brgy. Sta. Cruz, Quezon City, Metro Manila (Beside BAZAAR and near GRAB office).

Enjoy great perks and benefits!

We are offering:

• Competitive salary package;

• Health plan for you and your family;

• Sick/vacation leave;

• Non-taxable allowance;

• Monthly account incentives/bonus and educational assistance;

• 13th month pay, double pay, overtime pay, night differential, and more..

If you get hired, you’ll get to enjoy the following benefits:

• Competitive salary package;

• Healthcare benefits;

• Healthy and encouraging work environment;

• Great career growth opportunity.

Company Profile

Global Headstart is the place to find your Call Center job in Metro Manila, Visayas and Mindanao. We have work locations in Makati, Quezon City, Pasay, Mandaluyong, Alabang, Taguig, Cebu, Davao, Bacolod and more . We provide easy jobs for Fresh Graduates, High School Graduates, College Undergraduates. Our accounts are fun such as Gaming, Airline Ticketing, Hotel and Travel, T