Job Hiring: Customer Success/ Executive Assistant

Safety and personal growth within a family-oriented, Great Place to Work-certified business. Above-industry rates. Great benefits. Access to tech tools our developers built with the needs of virtual teams in mind.

Your Benefits:

• Dual-monitor PC setup for your home
• 7 Habits of Highly Effective People Training
• Your copy of “The 7 Habits of Highly Effective People” and “Little Black Book for Stunning Success”  
• Exceed Institute – Training and tools to help you navigate life and build a rich and connected family life.
• HMO coverage from start date for you and one dependent, for free. With P200K coverage, private room, and P10K reimbursement for medications. You may enroll up to 4 additional dependents.
• 24/7 access to counselling support for mental health. Our Employee Assistance Program (EAP) will help you thrive amid parenting challenges, stress, or relationship issues.
• Free legal advice and financial consultations, also as part of the EAP.
• P1,000,000 Life Insurance coverage
• 10 days leave (Year 1), rising to 15 days leave after Year 1
• Welcome gift on your first day
• Monthly Discover You lunch (CEO presentation, leadership training, Values Awards)
• Monthly gratitude celebrations & Prizes (Trivia, Talent Night, Personal Development, Acoustic Nights)
• Welcome Tea with the CEO and work anniversary celebrations
• P5K referral bonus, plus a chance to win P20K
• Free coffee for our office-based team

Your Family’s Benefits (Yes, that’s right, we care about your family):

• 24/7 access to confidential counselling support for mental health for 4 family members. Our Employee’s Family Assistance Program (EFAP) will help your loved ones thrive amid personal issues.
• Free legal advice and financial consultations for 4 family members, also as part of the EFAP.
• Free Telemedicine for 4 family members 
• Personal invites for your family members to our monthly virtual events (and yes, they can win prizes, too)
• Project Next Gen – Online schooling support for your children, nieces, nephews, and cousins
• P5K referral bonus for your family members

Skills and Qualifications:

• Minimum of 2 years of experience working in Customer Support or as an EA.
• Able to manage multiple projects and meet tight deadlines.
• Prioritize across short-term and long-term goals.
• Strong analytical skills and an entrepreneurial attitude.
• Be a team player who can also work independently.
• Excellent written and oral communication skills.
• Familiarity with digital tools and technology platforms, including CRM and OMS, is a plus.
• Proficiency in Microsoft Office Applications (PowerPoint, Word, Excel).
• BA/BS from a 4-year university or equivalent experience

What You Will  Do:

• Discover and qualify leads, and support their transition to active users of the client’s website.
• Build long-term and loyal client relationships by working closely with customers to ensure they are satisfied with the services and to improve upon areas of dissatisfaction.
• Assist the CEO in the day-to-day running of the company, including keeping on top of tasks and the inbox.

About Your Client:
Your client is a New Zealand-based software development and engineering business that makes knowledge-sharing among engineers work more seamlessly, making collaboration easier from concept to code.

https://www.go-va.com.ph/customer-success-executive-assistant-up-to-php45k